We are MOVE

Before we worked in tourism we worked in imports and exports. That job took us to more than fifty countries, and in almost all of them we did what anyone does in a city they don’t know: booked a tour. We did a lot of them. And in a lot of them we saw the same things. The stop nobody asked for. You arrive in a Thai city with three days, and the tour takes you somewhere they try to sell you something you weren’t looking for. It wasn’t on the itinerary, but there goes an hour. When you have one, two, three days, that hour is the scarcest thing you own. The charge that shows up afterwards. They take you somewhere, give you a service you didn’t ask for, then bill you for it. It isn’t subtle. You can see it happening. And the food. Day one, local food. Day two, different tour, different restaurant, same local food. Day three, the same. An alternative never appears. If you come from a very different food culture and you didn’t like it on day one, you spend three days eating something you don’t enjoy, on the trip you spent a year saving for. The problem wasn’t the local food. It was that there was no choice.

When we started the company here, we didn’t begin with how a tour is run. We began with the list of things we didn’t want to repeat. No shopping stops. Nobody will take you to a shop you didn’t ask for. Your time in Medellín is yours. No surprise charges. What’s quoted is what you pay. And with the food, you choose. The restaurant on our tours is a proper one and it does have local seasoning — we’re not removing that, it’s part of being in Medellín. What we added is the way out: you’re not obliged to eat only traditional food. You build your plate. Pick the side — pasta, rice or mash — the protein — beef, pork, chicken, fish or vegan — and it comes with salad and soup to start. You can go local or go with something you recognise from home, at the same table as someone who chose the opposite. There’s a practical reason too: a protein served on its own tells you what it is. A sausage doesn’t. Someone who doesn’t eat pork can end up eating it without knowing, and you don’t do that to a guest.

Every bike tour we took around the world was a group tour. And the problem with a group isn’t the people. It’s the pace. You move at everyone’s speed. Want to stay longer somewhere? You can’t. Falling behind? Now you’re embarrassed about holding up twelve strangers. And in the end you did a circuit: you watched the city go past. That’s why our tours are private. It’s like being shown around by a friend who lives here — someone who stops where they feel like it, who tells you the things no plaque mentions, and who, if you ask where the food is actually good, takes you there. One is for seeing Medellín. The other is for knowing it.

The electric bike tours started in June 2024. The team’s experience in tourism goes back six or seven years, and the souvenir shop opened alongside the tours. - 15+ certified guides - 5,000+ travellers - 50+ premium electric bikes - 5.0 on Google with over 350 reviews But what really tells us it’s working isn’t in the numbers. Some clients have done the tour with us three, four, five times: they come back to Medellín, ask for a new route, and drop in to say hello. That’s what we learned while travelling. A good guide makes you want to return to a city. Not the monument — the person you saw it with.

A good share of the people selling tours and experiences in Medellín do it virtually: you book online and they meet you on a street corner. There’s no office. We have one, at Calle 44A #70-79, in Laureles. It’s open, there are people inside, and we’re there for as long as you’re in the city. If a plan falls through or you have a question that isn’t even ours to answer, you have somewhere to go. You’re not left with a chat window. The information point is free: come and ask without buying anything. How to get around, where to eat, what to avoid, what something should actually cost. There’s also a space for coffee and granizados. If you do the tour, your drink is included — 100% Colombian coffee, roasted for us, or a granizado. If you’re just passing through or came for a souvenir, they’re sold at what a coffee normally costs in Colombia.

Alongside our own tours we help arrange paragliding, Guatapé, Comuna 13, the chiva rumbera, a coffee tour, football and food experiences. We don’t run those: partner companies do. We’d rather say so plainly. They’re on our site because we live here. We know which ones deliver and which don’t, because we’re close to several of those offices and we’ve watched how they work for years. We pick the ones that treat travellers the way we do. You shouldn’t have to work out from another country whether a company is any good. We already did, and we’ll handle the booking for you.

After fifty countries, it comes down to one sentence: Be the company we’d want to find when we’re the tourists. Everything else follows from that.